Frequently Asked Questions

Yes, Indian passport holders require a visa to enter Vietnam. The easiest option is the Vietnam E-Visa — applied online at evisa.gov.vn, costs $25 for single entry or $50 for multiple entry, valid for 90 days and approved within 3 working days. No embassy visit required. Sky Journey Tours provides free visa assistance with every tour booking.

Normal processing takes up to 7 working days. Urgent processing options are available — 3 working days, 2 working days or 1 working day at additional cost. Sky Journey Tours handles your visa application and monitors approval status for you.

The official Vietnam e-visa costs $25 USD for single entry (90 days) or $50 USD for multiple entry (90 days). These are government fees paid directly on the official website. Sky Journey Tours does not charge any additional fee for visa assistance when you book a tour with us.

Visa on arrival is available but requires a pre-arranged approval letter before you travel. You then pay a stamping fee at the Vietnam airport. We recommend the e-visa instead — it is simpler, cheaper and avoids any airport queue. Sky Journey Tours arranges both options based on your preference.

No. The Vietnam e-visa is completely online — no embassy visit, no physical documents to submit, no courier required. You apply on the official Vietnam government website, pay online and receive your approved e-visa by email. Sky Journey Tours guides you through every step.

The easiest way is to WhatsApp us at +84 367 910 729. Tell us your travel dates, number of people and interests. Our team sends you a free custom itinerary within 2 hours. Once you confirm, we arrange everything — hotels, transfers, guides, visa and activities. No complicated booking forms.

Our standard packages include: hotel accommodation with daily breakfast, all airport and intercity transfers, sightseeing as per itinerary, Hindi or English speaking tour guide, all entry tickets, and free Vietnam e-visa assistance. International flights are not included unless specifically stated. Full details are listed on each tour page.

Yes. Sky Journey Tours is an Indian company based in Da Nang, Vietnam. We provide Hindi speaking guides on all our tours — this is one of our key advantages for Indian travelers. Our guides understand Indian cultural sensitivities, dietary preferences and can communicate naturally in Hindi throughout your trip.

Absolutely — in fact we encourage it. Every itinerary we build is customised to your specific dates, interests, budget and group size. We do not offer fixed group departures. Whether you want to add a cooking class, a Ha Long Bay cruise upgrade, extra beach days or a honeymoon dinner — we build it exactly as you want.

Cancellation policy varies by package and season. Generally: cancellations 30+ days before departure receive a full refund minus processing fees. 15-29 days — 50% refund. Within 14 days — no refund on pre-booked services. We always recommend travel insurance. Contact us on WhatsApp for specific terms for your booking.

We recommend booking at least 4-6 weeks in advance for standard travel. During peak season (December to February and Indian school holidays) — book 8-12 weeks ahead as hotels and Ha Long Bay cruises fill up quickly. For last-minute trips, contact us and we will do our best to arrange availability.

November to April is generally the best time for most of Vietnam. Da Nang and Central Vietnam is excellent February to August. Ha Long Bay and Hanoi are best October to April. Phu Quoc is best November to April. There is no single worst month — our team advises on the best region for your preferred travel dates.

A comfortable 7-day Vietnam trip from India costs approximately ₹56,000 to ₹85,000 per person including return flights, 3-4 star hotels, tours and transfers. Budget trips start around ₹40,000. Our Sky Journey Tours 7-day package starts from ₹38,500 per person land only (excluding flights), fully inclusive with Hindi guide.

Yes — Vietnam is consistently ranked among the safest countries in Southeast Asia. Violent crime against tourists is extremely rare. Our Indian team based in Da Nang is available 24/7 on WhatsApp throughout your trip. We also brief all clients on standard precautions before arrival.

Yes. Indian restaurants are available in all major Vietnamese cities — Da Nang, Hoi An, Hanoi and Ho Chi Minh City. Sky Journey Tours arranges Indian-friendly meals for all clients. Vietnam also has excellent Buddhist vegetarian food (Cơm Chay restaurants) which many Indian travelers enjoy. We advise on the best options for your preferences.

Vietnam uses the Vietnamese Dong (VND). Approximately ₹1 = 300 VND. USD is also widely accepted in tourist areas. We recommend exchanging money at official exchange counters or ATMs on arrival. Carry some cash for markets and street food. Major hotels and restaurants accept Visa and Mastercard.

Sky Journey Tours includes all airport transfers in our packages. A driver with your name sign will meet you on arrival and take you directly to your hotel — no taxi queues, no negotiation. If you are arranging independently, use the Grab app (Vietnam's Uber equivalent) for safe, metered rides from any Vietnamese airport.

Our main operations office is in Da Nang, Vietnam at 32-34 Phạm Kiệt, Khuê Mỹ, Ngũ Hành Sơn. We also have a booking office in Dubai, UAE for clients based in the UAE and Middle East. Being physically based in Vietnam — not in India — means our team has real on-ground knowledge of every destination we sell.

Yes. Once your trip begins, our team is available on WhatsApp +84 367 910 729 day and night throughout your entire journey. If your flight is delayed, your hotel has a problem, or anything needs arranging — message us immediately. This 24/7 on-ground support in Vietnam is one of the most valued services we provide.

Three reasons: First, we are Indians living in Vietnam — real on-ground knowledge, not planning from a desk in India. Second, Hindi support throughout — no cultural gap or communication issues. Third, transparent ₹ pricing with no hidden fees. We also have 116+ verified Google reviews with a 4.9★ rating — you can read real client feedback before booking.

We accept bank transfer (NEFT/IMPS from India), UPI, and international wire transfer. We do not accept credit card payments directly but can arrange payment through secure payment links. For UAE clients, we accept bank transfer in AED. Full payment terms are discussed during booking — typically 30% deposit to confirm, balance 14 days before travel.

Yes — all Sky Journey Tours packages include private airport pickup and drop. A driver will be waiting with a name sign at arrivals for every airport transfer in your itinerary. We also arrange intercity transfers between Vietnamese cities as part of your package. No need to arrange any transport independently.